Our products are at the cutting edge of the market, but we know that it's our service that puts us above the rest. Providing top-notch service to our clients, no matter the size, is at the core of WAVE.
At AudioVideoElectric.com, we make it our mission to provide excellent quality products and equipment that will be beneficial for your business or institution, at a great value and price. Our deep commitment to our customers stems from a long history in the industry through the two companies that make up WAVE. We're determined to continue to garner trust through thorough research and careful consideration of each and every product that we supply, combined with excellent customer service.
Our history
AudioVideoElectric.com was born through the union of two companies that have been serving their industries for many years. By combining Photomart Cine-Video and Intercoastal Technologies together to form AudioVideoElectric.com, to better supply our customers with the full breadth of what we offer. We believe that the formula to a successful business relationship is simple - combine good old fashioned hard work and integrity with excellent products and ongoing support for our customers. If we're lucky enough to win your business, you can expect nothing less than 100% from us.
We only sell proven brands
With over 100 years of combined experience in supplying professional uers with products and equipment, we have learned a lot about what our customers want and need. That's why we only sell proven brands, and equipment that is durable, works straight away, and comes recommended to us by other professional users. We're passionate about meeting our customers' needs, not least because we understand just how important it is that the investments that you make in your business are worthwhile and pay off. You don't cut corners to make your projects successful and neither do we.
We work hard to meet your budget needs
Of course, we also understand that budgets can be tight in the corporate and educational worlds. To tackle this, we make sure that we provide our products at a fair price that will offer genuine value for money. Alongside the best brands in the business, such as Belden, General Cable and Southwire, we also offer high quality equivalents when appropriate. The equivalent products offer the same fit, form and function of the branded product, but often cost up to 40% less. To make things simple, we offer a handy cross reference tool so that you can see your options at a glance, but if you have any questions then please just give us a call.
We offer dedicated customer service
Above all, we pride ourselves on our customer service. During normal business hours, your telephone call will be answered by a real person, never a recorded voice asking you to work your way through an endless menu of numbers. Our team is made up of people who know our products well, and can answer any questions you may have or offer advice. Please feel free to give us a call if you need any help whatsoever - it's what we do. Everyone in the office is a big fan of sports too, so if you want to wax lyrical about your favorite college or pro team, we're more than happy to chat!
We offer ongoing support
Alongside our dedicated telephone support, we're more than happy to provide free demonstrations and samples to our established, registered customers. And we'll continue to provide support after your purchase has been completed - we can offer repairs for much of our equipment, to ensure that it keeps working for as long as you need it to.
Feel free to give us a call on 1.888.792.9283 to find out more about how we can help.
